clock-rotate-leftChangelog

New updates and improvements

Release Notes

We're excited to announce a major update packed with new features, improved workflows, and enhanced analytics to help you route leads more effectively and streamline your scheduling operations.


✨ New Features

Workflows (Automation Engine)

Build powerful automations triggered by bookings and form submissions. Create custom workflows that:

  • Send personalized emails to prospects and team members

  • Post notifications to Slack channels

  • Trigger webhooks to integrate with external systems

  • Use dynamic placeholders for personalized messaging

Group Meeting Bookings

Group meeting links now fully support booking management:

  • View all group meeting bookings in a dedicated filter

  • Track bookings from group links alongside personal and click router bookings

  • Improved booking list with source indicators

Click Router Insights Dashboard

Get deeper visibility into your click router performance with a new dedicated analytics view:

  • Routing Funnel: Visualize the journey from form submissions to booked meetings

  • Booking Insights: Track conversion rates and booking trends over time

  • Team Performance: See how leads are distributed across your team

  • Custom Filters: Filter by date range, team members, and more

Admin Credit Management

Admins can now manually adjust team member credits for round-robin routing:

  • Add or remove credits directly from the assignments view

  • Useful for compensating holidays, sick days, or manual adjustments

  • Available for both lead routers and click routers

Round-Robin Queue Reset

New calibration settings allow admins to reset the round-robin queue:

  • Start fresh with equal distribution across all team members

  • Compensate for holidays and time off

  • Shadow tracking for fair distribution auditing


🔧 Improvements

Router Edit Experience

The router configuration page has been completely redesigned:

  • Visual Flow Design: Connected sections with arrows show the routing logic clearly

  • Collapsible Sections: Easier navigation through form connection, lead routing, event configuration, redirect settings, and CRM integration

  • Slideover Panels: Edit detailed settings without leaving the main view

  • Better Organization: Cleaner interface that's easier to navigate

Event Type Editor

Improved event type editing experience:

  • Single-page edit view with all settings accessible in one place

  • Navigation guard warns before leaving with unsaved changes

  • Inline editing for custom form titles

  • Better form validation and error handling

HubSpot Integration Enhancements

  • User Lookup Fields: Rules now properly display HubSpot team member options with names and emails

  • Owner Sync: Automatically fetch and cache HubSpot owners for faster rule configuration

  • Better Field Detection: Improved detection of user lookup field types

Custom No-Availability Email

Configure a custom contact email address that displays when no time slots are available:

  • Set a team or support email instead of showing individual user emails

  • Maintains professional branding when prospects can't find available times

  • Configurable in Scheduler Settings

Booking Insights

Enhanced booking analytics across all link types:

  • Improved charts and data visualization

  • Better date range filtering

  • Clearer metrics and conversion tracking


Getting Started

All features are available immediately in your account. To explore:

  1. Workflows: Navigate to Automations → Workflows to create your first automation

  2. Click Router Insights: Open any click router and select "Insights" from the sidebar

  3. Credit Management: Go to any router's assignments section and click the credit adjustment icon

  4. Custom Email: Visit Settings → Scheduler to configure your no-availability email

Questions or feedback? Reach out to our support team – we'd love to hear from you!

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