Email Configuration

Better Deliverability: Emails sent from your own domain have higher deliverability rates and are less likely to be marked as spam.

Brand Consistency: Instead of emails coming from [email protected], they'll come from your company's domain (e.g., [email protected]).

Professional Appearance: Custom domains make your communications look more professional and trustworthy to recipients.

Automatic Fallback: If your custom domain becomes unavailable, the system automatically falls back to the default email address.

Configure your custom email domain

1

Navigate to Settings → Email Configuration

2

Enter your domain (e.g., yourdomain.com) in the domain field

3

Configure DNS Records. After adding your domain, you'll receive DNS records that need to be added to your domain's DNS settings

4

After adding DNS records, click "Verify Domain"

This process may take up to 24-48 hours for DNS propagation

5

Once verified, you can customize your email prefix:

  • Enter your desired prefix (e.g., sales, support, contact)

  • Your emails will now come from [email protected]

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