> For the complete documentation index, see [llms.txt](https://help.distro.so/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.distro.so/routing/overview.md).

# Routing overview

Routing decides who should receive a meeting. Start with where the prospect enters the conversation.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>Form routing</strong></td><td>Qualify and route prospects who submit a form on your website.</td><td><a href="/routing/form-router.md">Form routing</a></td><td><a href="https://2442454418-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQA3GQNrIYVrPQ90NBwRa%2Fuploads%2FtrxhgTArTN9bMQrYwhNg%2Frouting-card-form-routing.png?alt=media">routing-card-form-routing.png</a></td></tr><tr><td><strong>Click routing</strong></td><td>Route prospects who follow a campaign or call-to-action link.</td><td><a href="/routing/click-router.md">Click routing</a></td><td><a href="https://2442454418-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQA3GQNrIYVrPQ90NBwRa%2Fuploads%2FHh5YEh3Uo14O3sNrYk48%2Frouting-card-click-routing.png?alt=media">routing-card-click-routing.png</a></td></tr><tr><td><strong>Outbound routers</strong></td><td>Let teammates arrange meetings for known prospects through a sales handoff.</td><td><a href="/routing/outbound-routing/routers.md">Outbound routers</a></td><td><a href="https://2442454418-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQA3GQNrIYVrPQ90NBwRa%2Fuploads%2FJ8GvZW7u4Q6aErRWxLwH%2Frouting-card-outbound-routers.png?alt=media">routing-card-outbound-routers.png</a></td></tr></tbody></table>

Ownership rules help you keep existing relationships with the right CRM owner. Distribution rules share meetings across eligible teammates. Fallback settings define what happens when the earlier rules don't find a host.

The event type defines the meeting experience. Team membership, permissions, calendars, and availability determine who can actually take the meeting.

For a fixed host, use a personal link. For several hosts attending together, use a group link. See [Choose the right scheduling link](/booking-links/choose-a-link.md).


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