Calendar Troubleshooter

The Calendar Troubleshooter helps you understand why certain times are or aren't available for scheduling. Think of it as an X-ray for your calendar - it shows you exactly what's happening behind the scenes.

Preview Your Calendar Availability

From My Availability

1

Click on "My Availability" in the navigation

2

Look for the "Preview availability" button at the top

3

Click it to see how your calendar appears to others

From Team Members

1

Go to "Members" in the navigation

2

Click "Manage User Preferences"

3

Navigate to the "Availabilities" section

4

Click the "Preview availability" button

What You'll See

The preview shows you exactly what people see when they try to book time with you:

• Available slots: Times when people can schedule meetings

• Unavailable times: When you're busy or outside working hours

• Buffer periods: Protected time before and after meetings

Understanding Your Calendar View

At the top, you'll see important details about your scheduling:

• Meeting duration

• Buffer times

• Your time zone

• Scheduling intervals

💡 Pro Tip: Your browser's time zone is shown automatically to help you spot any time zone conflicts.

Common Questions

Why aren't some times bookable?

Usually because:

• You have existing meetings

• It's outside your set working hours

• There isn't enough buffer time between meetings

How do I fix availability issues?

1. Go back to your availability settings

2. Adjust your working hours

3. Modify buffer times if needed

4. Save your changes

5. Preview again to confirm the changes

What are buffer times?

Buffer times protect you from back-to-back meetings:

• Before meetings: Time to prepare

• After meetings: Time to wrap up